Dear Goodwill Family,

The COVID-19 crisis has brought North Texas along with the nation to almost a complete standstill, but today is a day for renewed hope and reflection as our nation begins to recover.

Over the last several weeks, one message remains the same. We are a community who takes care of its own and for this reason, the work of Goodwill will continue.

We are different than most nonprofits. As a 124-year-old social enterprise, we earn the majority of our operating costs and pay wages of those we place into direct employment using the proceeds from donated goods retail. Over the last month, all of our store revenue that would otherwise cover the wages of those in need of second chance employment were forced to shut down.

Put simply, we need your generous financial support so that we can continue to support our team members, some of North Texas’s most vulnerable residents, and offer employment services to those in need.

Goodwill’s Donated Goods Program is the lifeblood of our organization, providing direct employment to nearly 900 at-risk individuals annually in our warehouse, 18 retail stores, and 25 donation sites across North Texas.

Last year, Goodwill placed 887 individuals into direct employment at Goodwill. 62% had a disability, and 38% were classified as having a disadvantaging condition, including criminal background, low literacy, no high school diploma, substance abuse, or other barriers.

Our hearts go out to those families directly impacted by the virus. During these uncertain times, it has been inspiring to see people and communities come together with a singular purpose of taking care of one another. We will come through this stronger together.

Thank you for being part of our Goodwill family.


Tim Heis

President & CEO

Thank you to our generous donors who have given to the Goodwill COVID-19 Relief Fund.

Your continued financial support allows us to support our team members, some of North Texas’s most vulnerable residents, and offer employment services to those in need.

Brian K. Abbey
Kara Allen
Gregory C. Arnold
BBVA Compass Foundation
Betsy and Fred Benners
Joel Bines
Jayne and Aubrey Black
Katrina and Houston Bolin
Bitsy and Harold Carter
Sheryl A. Chambers
Communities Foundation of Texas
Kathryn Crawford
Sally and Mark Cullum
Lori M. Cummings
Diversified Insurance Management
Kimberly Edwards
Susan Everett
Norma J. Fallwell
James Farrell
Joe Faubion
Duwayne A. Fischer
Norman Franklin
Scott M. Gleason
Emily Gossett
Gloria M. Gray
Gabriele Gruschkus
Paulette Gunn
Mary and Scott Hager
Lynn F. Hamon
Serena and William Hendryx
Kent Hervey
Kevin C. Hodges
Carol Holliday
Caroline Hunt
Injury Management Organization, Inc.
Don and Fran Jackson
Jacquelyn Y. Larry
Jay Liese and Mark Mobley
Susan Lowry
Sandra and Richard Magers
Donald B. McKinley
Sue McKnight
Joen and Philip Mein
Katy and Kyle Miller Charitable Fund
Irene A. Moir
Jonelle L. Morales
Linda J. Perry
Julia Petecki
The Rado Family
Richard W. Ramsay
Reprographic Consultants Inc.
Rowland K. Robinson
Dorothy and Edwin Sherrod
Hinke Schroen
Myron and Jacquie Schwitzer
Mary and Shadrach Sias
Leisa Simons
Barbara P. Smith
Elaine Spitz
Nelwyn Spruell
Gregory J. Taylor
Laura Thompson
Joe Thornton
Mark and Erin Turner
Truist Charitable Fund
United Way of Metropolitan Dallas
Elizabeth Wahlquist
Elizabeth and Joe Washington
Janet Wiksten
Patricia Wyatt
Larry R. Zamora


Extended Work Adjustment Training (EWAT) is designed to provide long term employment to individuals with intellectual and developmental disabilities. Participants learn to work in an inclusive environment and are taught workplace competencies, earning wages and benefits which in turn enhances their ability to meet independent living goals. Make a donation to ensure this program is able to continue to serve all 50 EWAT team members.

Goodwill’s Donated Goods Program is the lifeblood of our organization, providing direct employment to individuals with physical and developmental disabilities and individuals with living conditions at or below the poverty line. Last year, Goodwill placed 887 individuals into direct employment at Goodwill, 62% were persons with a disability. Ordered by the Dallas County shelter-in-place mandate, we have temporarily closed all of our retail stores and warehouse.  As this unprecedented pandemic continues, revenue is rapidly declining, but we are committed to paying wages and providing health benefits. Make a donation to help us fund lost wages of this vulnerable population to help them put food table, keep a roof over their head and care for their families!

As we emerge from the immediate Dallas County shelter-in-place which has shutdown Goodwill’s retail stores and warehouse, we need the community’s help to support ongoing lost wages for ‘at-risk team members who we wish to encourage to stay home for their own health and safety.  We have over 70 team members who are considered to have high-risk conditions for severe illness from COVID-19 – including individuals over age 65, who have lung disease, diabetes, asthma, heart disease, or are immunocompromised to help each of these individuals navigate this critical time safely and securely.

The need for employment services is greater than ever with 3 million Americans filing for unemployment last week. While our Job Connection Centers may physically be closed we are now seeing clients remotely to assist in writing a resume, building online employment profiles and applying for jobs.  Support frontline employment services staff with a financial contribution or gift of technology from our Walmart Registry for Good at We are in need of laptops, tablets and additional technology resources to support clients virtually.

Goodwill is a hub of the donation community and we are partnering with Dallas County Health and Human Services, Methodist Hospital System and Parkland Hospital to collect much needed medical supplies, disinfectant, soap, hand sanitizer and masks. Drop your donations off at your nearest donation center and we will get the supplies into the hands that desperately need them—let’s say thank you to our first responders.

Above all, we’re committed to taking care of our own team members. To help prevent the spread of coronavirus, COVID-19, we are taking precautionary measures at our Donation Sites by implementing extra cleaning following Center of Disease Control (CDC) Preventative Health Guidelines, attendants are wearing disposable latex gloves implementing social Distancing with Car-to-Cart donations. Please donate hand sanitizer, bleach, disinfectant and disinfectant wipes, gloves and any other cleaning supplies!