Court Ordered & Community Service

If you need hours for a ticket, probation or court-mandated community service, we’re here to help.

How To Start

You must complete ALL FOUR steps below prior to starting your community service hours at Goodwill Dallas.

  1. To register, click the Orientation Registration Button below and select the (CSR) – VIRTUAL Court Mandated Orientation session you wish to attend. You will be prompted to complete a volunteer application.
  2. A week before your orientation you will receive background check paperwork you will need to complete prior to volunteering with us. The background check will be run at no cost to you.
  3. Attend a one-hour VIRTUAL orientation (prior to beginning service hours). Upon completion of orientation, you will be credited one service hour. This orientation will take place over Zoom.
  4. After orientation, your background check will be processed. If approved, you will receive an approval email from the Volunteer Coordinator within two business days and can begin scheduling your hours.

Please note that you will not be able to start your Community Service Restitution (CSR) – Court Mandated hours immediately.


Because we work with a vulnerable population, if you have any of the following charges on your record, you will NOT be eligible to volunteer at Goodwill Dallas.

Assault Any Violent Crimes Any Incident Involving Children Battery Harassment Robbery Solicitation of Illegal Services Theft Weapons

Please call 211 for more community service opportunities in your area.


Retail Locations

CSR opportunities are available at the following retail locations:

451 W I-30, Ste #100, Garland, TX 75043

18230 Midway Rd. Dallas, TX 75287

Lewisville Main Street
919 W Main St, Lewisville, TX 75067

6104 Alma Dr, Plano, TX 75023

North Irving
2935 N Belt Line Rd, Irving, TX 75062

Westmoreland – Warehouse
3020 N Westmoreland Rd, Dallas, TX 75212

Cervis Information

All shifts must be scheduled in advance in CERVIS. Shifts are first come first served.

As a reminder, all hours are recorded in CERVIS. You can access your hour accrual total and timesheet in your CERVIS account. If you require a formal letter or signed documents upon completion of your hours, please make that request in writing at least 2 business days in advance of the date you need it. Send a request to the Volunteer Coordinator at Requests made via voicemail or in person will not be accepted.