After seven years in prison, LaSheba relocated to Dallas, ready for a fresh start. Her search for work led her to Goodwill Dallas, where she began as a sorter at the Retail Operations Center. In just seven months, her embodiment of Goodwill's core values—respect, commitment, integrity, improvement, and service—caught the attention of her colleagues, leading to a recommendation for a growth opportunity aligned with her career and personal aspirations. Eager for growth, LaSheba accepted a new position as the Goodwill Career Services receptionist, a role that encouraged her to further develop her digital and customer service skills.
Her colleagues remarked that she is an invaluable team member and is blossoming and making great strides to achieve her career goals by taking advantage of every opportunity. She's currently enrolled in IBM SkillsBuild customer service courses through Goodwill, honing her computer skills, and preparing to earn her GED in the future. With dreams of becoming a Career Services success coach, LaSheba shares, "I love helping people, especially those in situations I've been in."
One of her proudest recent achievements is purchasing a car, a testament to her progress. Reflecting on her journey, she recalls telling coworkers at the start, "I wanted to work in the offices at Goodwill." Today, she beams with pride, saying, "I’m so excited and proud of how far I’ve come. I love Goodwill. They give everyone a chance. They push you up."
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