Empowering Lives
& Building Careers
Career Services
We offer free job training and career services designed to help individuals gain employment and achieve long-term success. Our programs include resume building, interview coaching, skills training, and job placement assistance. Our Career Services program is building momentum with a new service delivery model and assessment tool. The Goodwill Opportunity Accelerator that takes a holistic approach to workforce development by improving access to careers, increasing opportunities to livable wages, and accelerating the connection between skilled talent and employers. Through comprehensive assessment, planning, and connection to resources, the Opportunity Accelerator takes a job seeker from where they are to where they aspire to be through three phases. 
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Job Training
Our job training initiatives are designed to equip individuals with the skills and knowledge needed to succeed in the workforce. We provide comprehensive training programs tailored to the needs of each individual, ensuring they are prepared for meaningful employment opportunities.
Employment Placement
We assist individuals in finding suitable employment opportunities that align with their skills and career aspirations. Through our extensive network of employers and community partners, we connect individuals with fulfilling job placements that enable them to thrive and contribute to the workforce.
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Support Services
In addition to training and placement, we provide ongoing support services to ensure the success of individuals in their new roles. From mentorship programs to retention support, we are committed to helping individuals navigate their professional journeys.
Free Service Offerings
Public computer lab
Westmoreland Career Center
Transportation Planning
Assistance with public transportation
Individual Career and Financial Planning
Creating the goals and steps needed to reach where a client aspires to be.
Resume/Cover Letter Development
Crafting, reviewing, and refining resumes and cover letters.
Job Leads
Providing job leads via email, phone, or in person.
Basic and Advanced Computer Classes
Includes Microsoft Word, Excel, PowerPoint, and other computer skills classes.
Basic Needs Referrals
Referrals to other agencies to meet needs and remove barriers (e.g., food, shelter, and medical attention.
Financial Literacy
Budget planning, credit score comprehension, and accessing banking services.
Interview Preparation
Mock interviews, interview preparation, and attire planning.
Hiring Events
Hosting multi-employer job fairs, and individual employer hiring events.
Application Assistance
Providing direction, answering questions, or any other form of assistance with applications.
Soft Skills Classes
Training on soft skills to earn and keep employment.
Contact our Career Services Team
3020 N. Westmoreland Rd. Dallas, Texas, 75212
469 - 872 - 0458
Personalized Support for Unique Journeys
At Goodwill Dallas, we are dedicated to empowering adults with intellectual and developmental disabilities (IDDs) through a unique blend of lifelong learning, community engagement, and vocational opportunities. Our dynamic curriculum evolves with an individual’s interests and needs, ensuring personalized growth and meaningful experiences to help you or your loved one on their path to greater independence.
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Since our founding in 1923, Goodwill Dallas has remained dedicated to serving adults with IDD – a unique component of our mission compared to other Goodwill organizations in the network. Previously known as EWAT, we were excited to relaunch our program serving adults with IDD as Empowerment Works whose mission is to provide meaningful lifelong learning, vocational opportunities, and community engagement that evolves with an individual’s interests and needs.
The program is built on three pillars
*Participants are not required to participate in all offerings.
Program Benefits:
Empowered Lives, Personalized Journeys:
Customized block schedules over a 13-week semester based on personal interests, needs, and goals. ​
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Self-Advocacy and Decision-Making:
Encourages critical thinking and personal growth. Participants engage in a five-day-a-week program led by experienced instructors within a supportive, peer-based setting.
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Increased Confidence and Self-Esteem:
Fosters a sense of accomplishment and improves well-being.
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Pathways to Employment:
Opportunities for competitive, integrated employment within Goodwill and the North Texas community through our partnerships, in addition to alternative employment opportunities.
How to Get Started
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Schedule a tour to visit our facility and meet our staff
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Complete program paperwork to establish a Service Contract
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Create a personal pathway plan with an Empowerment Coach
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Determine a start date and begin onboarding process
Goodwill Empowerment Works is a Medicaid waiver program that partners with participants' Home and Community-Based Services (HCS) providers to establish Service Contracts. Client fees are set according to Texas Health and Human Services (HHS) guidelines and the client’s Level of Need. Currently, self-pay options are not available.
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Notice: We currently cannot provide services for persons requiring medication management, significant off-site services, or any additional support measures that would need to be provided by Goodwill Dallas. Please contact us for more information and to see if we are the right fit for you.
Contact our Empowerment Works Team
3020 N. Westmoreland Rd. Dallas, Texas, 75212
Ashley Johnson, Education Program Manager of Empowerment Works
Number: 972-982-0042 x 146
Scott Saucier, Director of Empowerment Works
Number: 469-872-0449 x 145
Thank You to Our Partners
What Our Clients Say
Tesha
“I was able to get this job with help from the Goodwill Dallas Mobile Career Services at the Stewpot. The Success coach came each week and met with me to get me job ready. It was a blessing to meet them at the Stewpot and not have to go to an additional location. “